Over 20 years of experience in automating operations within navigation-based businesses has allowed us to create a ground-breaking, Intelligent Auto Allocation engine that provides our customers with a significant competitive advantage. It guarantees immediate, more accurate job distribution without the human errors that can occur under building pressure.
Echo private hire dispatch software automatically dispatches up to 97% of jobs and enables the number of dispatchers on duty to be reduced by up to 40%. This allows your company to save driving time, optimise fuel savings and reduce staffing costs delivering bottom line results.
By choosing the fully automatic mode, based on the dynamic real-time scheduling and dispatch engine, the intelligent auto-allocation assigns equal amounts of work to all drivers based on your own customisable settings. Work can not only be shared equally amongst your fleet, but customer service levels can see significant improvement.
“We are now dispatching over 95% of work automatically, with an extremely accurate customer response time (on average we are 2 minutes early for each job) whilst significantly decreasing dead mileage. Quite simply, Echo has enabled us to save money and ultimately take more bookings.”