PATIENT TRANSPORTATION SYSTEM (PTS)

NON-EMERGENCY MEDICAL TRANSPORTATION SOFTWARE

Cut down your operation’s fleet costs and meet your service level agreements with PTS.

PTS’s unique dynamic scheduling software allocates patient bookings to your available fleet of specialist vehicles in real-time. Taking into account patient preferences, journey type, vehicle spec and expected service levels with different hospitals, it works out the optimum use of resources. Launched in 2010, it’s already the most advanced system of its kind on the market and it’s being constantly developed to meet the needs of patients and hospitals alike.

PTS COULD TRANSFORM YOUR SERVICE

PTS handles 1000s of patient journeys every day. Continually assessing and reassessing the ‘big picture’ of your fleet, it automatically combines and allocates bookings for each vehicle. This alone will save your organisation mileage, time and money.

But it’s not just about reducing cost. As with other Magenta Technology products the aim is always to let you do more with the same resources whilst making life easier for your workforce and clients. PTS provides an easy-to-use online booking form and patient admission and discharge screen for hospital staff, a comprehensive fleet management module and a smart Android mobile app for drivers to communicate job details and status updates.

non-emergency patient transportation system
Coperforma/NHS see dramatic service improvement

29% increase in customer satisfaction
95% increase in hospital staff satisfaction
16 times better patient satisfaction
40% reduction in carbon emissions

Magenta have become a key technology partner for us. Their dynamic scheduling engine is a core component of an innovative software solution that we have developed with Magenta to transform hospital transport for our customers. Michael Clayton, MD, Coperforma

HOW DOES IT WORK?

By doing this…

Sophisticated scheduling software automatically:

Assesses:

  • Patient priority and individual needs
  • Equipment needed and whether available
  • Join patient journey possibilities where allowed

Reduces:

  • Manual involvement in scheduling
  • Admin & planning time

Improves:

  • Customer service levels specific to Healthcare Providers
  • Communication with hospital staff
  • Audit trail and operational transparency

You achieve this…

  • Reduce empty mileage
  • Maximise the use of your fleet’s capacity (ambulances, minibuses, volunteer vehicles, taxis)
  • Maximise number of patients in each vehicle
  • Increase number of jobs per vehicle
  • Reduce CO2 emissions
  • Handle more work with no direct increase in overheads
  • Happier patients, drivers and hospital staff

WEB BASED – ACCESS PTS WHEREVER YOU ARE

Because PTS is web-based, there’s no need to install software on your PC. So it can be accessed easily by staff, and updates are automatic. It’s also available as a simple to download Android app.

SIMPLE BOOKING, ADMISSION & DISCHARGE

With multiple flexible features and options, PTS takes the strain out of what can be an administrative nightmare. It lets you choose between manual booking entry form or file upload. It covers ad hoc & repeat bookings and supports multiple journey types including: Home-Hospital Return, Remote Treatment Return, Admission, Discharge and Transfer.

Tracking is easy. Staff are kept informed at all times with:

  • patient’s eligibility for transport confirmation
  • admission and discharge list
  • ETAs of inbound patients
  • list of outbound patients ready for pick up
wheelchair
mobile app

BETTER FOR DRIVERS

MOBILE APPS KEEP YOU IN TOUCH AT ALL TIMES

PTS’s simple driver-to-control communication set-up via Android app, text messages or chat critical instructions or plan changes are never missed. Clear comms between all involved significantly reduce frustration. Drivers also enjoy:

At-a-glance vehicle checks, job details, status updates
Intuitive job display showing advance order of pick-up/drop off tasks

BETTER FOR PLANNERS

PTS is a very advanced end-to-end system, offering highly configurable options that lets you as a planner set up jobs in a way that works for your organisation. Though by no means exhaustive, here’s a quick overview of the flexibility on offer:

  • Choose between manual or automatic planning
  • Support for dynamic and batch scheduling
  • Configure your own strategy based on booking priorities or constraints or both
  • Your schedule is continuously optimised in real-time
  • Bump jobs to 3rd parties where necessary

SIMPLE PLANNING WITH MULTIPLE VARIABLES

You can set multiple options to prioritise your planning then let PTS work out the best way to deal with jobs based on your wishes. You can take into account: patient condition, vehicle types, driver shifts, duration of check in / out at hospitals, individual service levels for healthcare providers. You can even set time limits for patient time in vehicle and arrival/pick-up before and after appointments

ANALYSIS & REPORTS FOR FUTURE IMPROVEMENT

One of the greatest strengths, PTS offers organisations is analysis of how efficiently you’re working and where you could do better. These include planned vs actual analysis and full management reports

hired minibus

BETTER FOR VEHICLE OWNERS

Often overlooked, but essential for the overall management of your fleet are the owners of the vehicles you use. Patient Transportation often calls on the resources of taxis, private vehicles, hired minibuses etc. PTS lets you:

  • Editing of vehicles, their configuration and parameters
  • Vehicle working hours and availability
  • Availability exceptions (example: holidays or maintenance)

For a free PTS consultation please contact Stuart Brunger on:

Mobile: +44 (0) 7857 509306
Office: +44 (0) 207 4947510
stuart.brunger@magenta-technology.com