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Business Objective
CitySprint is one of the leading UK courier companies. It has a prestigious customer base which demands excellent service. It is essential therefore that their customers have full visibility of the service levels they are receiving. CitySprint need to provide regular, accurate, custom reports in formats configured especially for their customers.

Customer Challenge
The customer needed an easy to use flexible reporting solution that enabled:

Magenta’s Solution
Magenta implemented a unique reporting solution that was easy to use and allowed the customer to extract enterprise data at any time, at any one of their office locations.

This solution contained:

Customer Results
The implementation of Magenta’s new reporting system has led to some key benefits for CitySprint including: